AI receptionist tools for NextGen

6 ai phone receptionist & answering options with a verified NextGen integration path. Native and marketplace-listed options are shown first.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

Assort Health

Generative voice AI agent that answers inbound patient calls for scheduling, FAQs, triage routing, and refill requests.

Marketplace source · BAA: yes · Pricing: not public

Details

Clarion

AI front office that answers patient calls around the clock using the practice's scheduling rules and EHR data.

Marketplace source · BAA: unknown · Pricing: not public

Details

EliseAI (Healthcare)

Multi-channel AI (voice, text, web) that automates patient scheduling, reminders, and routine front-office conversations.

Marketplace source · BAA: unknown · Pricing: not public

Details

Keona Health

AI-assisted call center and nurse-triage platform (Care Desk) for scheduling, triage protocols, and patient messaging.

Marketplace source · BAA: unknown · Pricing: not public

Details

Prosper AI

AI voice agents for inbound patient scheduling, reminders and no-show rebooking, referral fax intake, and payer calls.

Marketplace source · BAA: unknown · Pricing: not public

Details

Also covers AI receptionist

These tools are listed in another primary category but also offer AI receptionist features.

Solutionreach

Reminders, recall, two-way texting, online scheduling, intake, reviews, and (2026) the 'Stella' AI receptionist.

Vendor-documented source · BAA: yes · Pricing: not public

Details

Questions to ask before you buy

Is the NextGen integration read-only or two-way (write-back)? Which fields sync?
Will the vendor sign a BAA, and does it cover the AI features?
Are there EHR-side fees for the interface or API access?
Does the AI tell patients it is an AI? How fast can a patient reach a human? How do patients opt out of texts or calls?

All NextGen tools · AI phone receptionist & answering for every EHR