AI phone receptionist & answering Patient messaging
Keona Health
AI-assisted call center and nurse-triage platform (Care Desk) for scheduling, triage protocols, and patient messaging.
EHR integrations
Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)
| EHR | Type | Evidence | Notes |
|---|---|---|---|
| NextGen | Marketplace | Source | |
| Epic | Marketplace | Source | Care Desk listed in Epic Showroom (Connection Hub). |
| athenahealth | Vendor-documented | Source | Vendor states delivered integrations with Epic, Cerner, Allscripts, Athena, Greenway. |
| eClinicalWorks | None known | — | |
| Tebra (Kareo) | None known | — | |
| ModMed | None known | — | |
| Elation | None known | — | |
| DrChrono | None known | — | |
| AdvancedMD | None known | — | |
| SimplePractice | None known | — |
Patient-experience lens
| Tells patients they're interacting with AI | Not documented / unknown |
|---|---|
| Escalation to a human | Not documented / unknown |
| Patient opt-out | Not documented / unknown |