AI receptionist tools for Epic

4 ai phone receptionist & answering options with a verified Epic integration path. Native and marketplace-listed options are shown first.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

Assort Health

Generative voice AI agent that answers inbound patient calls for scheduling, FAQs, triage routing, and refill requests.

Marketplace source · BAA: yes · Pricing: not public

Details

Hyro

Conversational AI voice and chat agents for health systems' call centers: scheduling, FAQs, routing, and prescription support.

Marketplace source · BAA: unknown · Pricing: not public

Details

Keona Health

AI-assisted call center and nurse-triage platform (Care Desk) for scheduling, triage protocols, and patient messaging.

Marketplace source · BAA: unknown · Pricing: not public

Details

Syllable

Voice AI agents for patient access centers (scheduling, call routing, outreach) aimed mainly at health systems.

Vendor-documented source · BAA: unknown · Pricing: not public

Details

Questions to ask before you buy

Is the Epic integration read-only or two-way (write-back)? Which fields sync?
Will the vendor sign a BAA, and does it cover the AI features?
Are there EHR-side fees for the interface or API access?
Does the AI tell patients it is an AI? How fast can a patient reach a human? How do patients opt out of texts or calls?

All Epic tools · AI phone receptionist & answering for every EHR