AI receptionist tools for eClinicalWorks

5 ai phone receptionist & answering options with a verified eClinicalWorks integration path. Native and marketplace-listed options are shown first.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)

healow Genie

eClinicalWorks' own AI contact center that answers patient calls 24/7 for scheduling, refills, billing, and referrals.

Native source · BAA: unknown · Pricing: not public

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Hello Patient

AI voice and text agents that answer patient calls and messages, book and reschedule appointments, and capture intake details in the EHR.

Vendor-documented source · BAA: yes · Pricing: not public

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Hyro

Conversational AI voice and chat agents for health systems' call centers: scheduling, FAQs, routing, and prescription support.

Vendor-documented source · BAA: unknown · Pricing: not public

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Also covers AI receptionist

These tools are listed in another primary category but also offer AI receptionist features.

Emitrr

Texting, reminders, VoIP phones, reviews, and an AI agent that books and confirms appointments.

Vendor-documented source · BAA: yes · Pricing: not public

Details

OhMD

Two-way patient texting, automated workflows, review requests, and AI call handling that pushes chats back to the chart.

Vendor-documented source · BAA: yes · Pricing: Core from $300/month; AI & Automation (incl. AI voice) from $500/month.

Details

Questions to ask before you buy

Is the eClinicalWorks integration read-only or two-way (write-back)? Which fields sync?
Will the vendor sign a BAA, and does it cover the AI features?
Are there EHR-side fees for the interface or API access?
Does the AI tell patients it is an AI? How fast can a patient reach a human? How do patients opt out of texts or calls?

All eClinicalWorks tools · AI phone receptionist & answering for every EHR