Reviews & reputation Patient messaging
Podium
Review requests, two-way texting, webchat, and payments; healthcare integrations automate review and feedback requests.
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EHR integrations
Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)
| EHR | Type | Evidence | Notes |
|---|---|---|---|
| ModMed | Marketplace | Source | Listed on ModMed synapSYS solutions page; Podium directory: source |
| athenahealth | Vendor-documented | Source | Podium's own partner directory; reviews/feedback. |
| eClinicalWorks | Vendor-documented | Source | Via eBO sFTP; eCW fees may apply. |
| AdvancedMD | Vendor-documented | Source | Reviews, reminders, feedback. |
| Tebra (Kareo) | None known | — | |
| Elation | None known | — | |
| DrChrono | None known | — | |
| NextGen | None known | — | |
| Epic | None known | — | |
| SimplePractice | None known | — |
Patient-experience lens
| Tells patients they're interacting with AI | Not documented / unknown |
|---|---|
| Escalation to a human | Not documented / unknown |
| Patient opt-out | Not documented / unknown |