Reviews & reputation also: Patient messaging Online scheduling

Birdeye

Review generation, listings, surveys, and messaging; healthcare connectors trigger review requests from appointments.

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EHR integrations

8 of 10 tracked EHRs verified. "None known" means we found no public source, not that no integration exists.

Native built or owned by the EHR vendorMarketplace listed in the EHR's official marketplace/partner directoryVendor-documented the tool vendor documents the integration (API, connector, or extension)None known we could not verify one (that doesn't mean none exists)
EHRTypeEvidenceNotes
athenahealthMarketplaceSourceSetup guide: source
DrChronoMarketplaceSource
NextGenMarketplaceSourceRequires NextGen API Suite Manager 5.9.0+.
EpicMarketplaceSourceListed in Epic Showroom (Connection Hub).
eClinicalWorksVendor-documentedSourceVia BE Connector installed on the PMS server.
ModMedVendor-documentedSource
ElationVendor-documentedSource
AdvancedMDVendor-documentedSource
Tebra (Kareo)None known—
SimplePracticeNone known—

Patient-experience lens

Tells patients they're interacting with AINot documented / unknown
Escalation to a humanNot documented / unknown
Patient opt-outNot documented / unknown

Ask the vendor to show (not just tell) how disclosure, handoff to staff, and opt-out work for your patients.